We work to ensure the life of the carpeting and the beauty of the rug over time.
If you’ve invested in area rugs for your home or business, you already know that you want to keep them looking their best! At Salisbury Rug & Carpet, we are committed to offering our residential and commercial customers the best services when it comes to area rug cleaning. We use a very specific process to treat and clean area rugs that ensure the life of the carpeting and the beauty of the rug over time.
Our Area Rug Cleaning Process
Step 1 – Pre-inspection: Pre-inspection is done both in the home with our client and again at our facility to ensure all spot, stains and/or odors are addressed.
Step 2 – Pre-vacuum: We pre-vacuum all area rugs before introducing any moisture in the form of pre-treatment, pre-spray, or extraction & rinse.
Step 3 – Dye-stability test: Each rug is dye tested to ensure the stability of dyes.
Step 4 – Dye stability pre-treatment: When applicable, a chemical is added to prevent bleeding during the pre-treatment, pre-spray, extraction, and rinse process.
Step 5 – Spot, stain, odor pre-treat: Each spot and stain is pre-treated with enzymes that begin to break down spots, stains, and/or odors in preparation for Step 9, steam cleaning & rinse.
Step 6 – Pre-treat dwell time: We allow the pre-treatment to dwell for a period of 5-15 minutes, depending upon the severity.
Step 7 – Standard pre-spray: When then add our standard fine fabric pre-spray that helps emulsify dirt and soil in further preparation for Step 9, steam cleaning & rinse.
Step 8 – Pre-spray dwell time: We also allow the pre-spray to dwell for a period of 5-15 minutes, depending upon the severity.
Step 9 – Steam cleaning & rinse: We introduce the hottest water available through our direct-drive carpet cleaning machine along with our rinse to neutralize pre-treatments, pre-sprays, and, finally, extracting loose soil.
Step 10 – Hang to speed dry: Quick drying times are key to long lasting results. We hang your area rug to speed dry using high velocity air movers.
Step 11 – Post cleaning inspection: After drying, while hanging, we do a further inspection to ensure all spots, stains, and odors were addressed.
Step 12 – Post-cleaning deodorizer/fiber protectant: When applicable, we add a post-cleaning deodorizer to further freshen the fibers. At this point, we also add a fiber protectant. It is highly recommended that all rugs, carpets, and upholstery be protected. Industry standard calls for reapplication of fiber protectant every 12-18 months, depending upon the amount of traffic the fibers experience. Fiber protectant is available for an extra cost upon request.
Step 13 – Tie and wrap in plastic wrap: After our approval, we roll the rug as tight as possible, tie, and wrap each rug in plastic.
Step 14 – Deliver and place area rug(s) as needed: On your scheduled delivery day, we deliver and place each rug back to the area(s) or your choice.
If you have questions about area rug cleaning for your home or business in Concord, North Carolina, reach out to us today to learn more. We can also schedule area rug cleaning at our facility and will schedule pick-up and drop-off services at your convenience. We look forward to serving you!